The course explains the cash handover process at the end of a hotel shift, ensuring a smooth transition between staff and minimizing cash discrepancies. Here's an overview:
1. Counting Cash:
- Physical cash is tallied.
- Float (money kept for guest transactions) is separated.
- Excess cash is noted and stored in an envelope.
2. Paid Out & IOU Slips:
- Paid Out: Small payments made on behalf of guests.
- IOU: Small inter-departmental expenses.
3. Blind Drop System:
- Cash is handed over without immediate reconciliation in the Property Management System.
- Discrepancies (shortages/overages) are identified later by the finance team.
4. Supervisor's Role:
- Ensure all steps are followed.
- Print reports and prepare documentation for finance.
5. Reliever's Role:
- Verify cash count and sign off with the outgoing staff.
The process emphasizes accuracy, accountability, and proper documentation to avoid issues with cash management.
- Teacher: Admin User
Skill Level: Beginner
